[Quận 7]Nhân Viên Thẩm Định Chứng Từ - Credit Assessment Officer

 

Work Location Ho Chi Minh (District 7)

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 1 - 2 Years

Salary Negotiable

Industry Banking

Deadline to Apply 15/01/2024

Job Benefit

• Insurance
• Travel opportunities
• Incentive bonus
• Health checkup
• Training & Development
• Salary review

Job Description

• Delivery Operations costs within Plan through.
• Ensure to meet the targeted performance with good performance indicators, ratios or errors / re-processes / wastes.
• An eye towards process improvement.
• Develop and grow relationships with stakeholders to provide a high level of customer service to internal & external customers.
• Improving customer satisfaction levels.
• Improving service level.
• Contribute Initiatives in teams to improvise current processes that improve customer's experience with bank services.
• Tangible improvement to execution process of transactions as measured by number of process improvements, turnaround time.
• Ensure high quality credit assessment (validation, verification, documentation and valuation) across products of PL and Cards.
• Quality process on PL and Cards application as assigned.
• Comply with bank policies, processes and standards and within legal and regulatory requirements.
• Actively contribute to the projects in growth agenda or initiative for continuous improvement.
• Proactively participate in team’s action plan.
• Collaboration.
• Self-development.
• Ensure policy and compliance frameworks and requirements from internal audit and/or external governance stakeholders are adhered to.
• Comply with Bank policies, processes and standards and within legal and regulatory requirements.
• Participate bank activities in DR Rehearsal.

Job Requirement

• Knowledge of lending policies, procedures and documentation.
• Demonstrated experience in handling a high volume customer service and complex operational area.
• Sound verbal and written communication skills.
• Strong customer focus and performance target focus.
• At least 1 years experience.

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