Mô tả công việc:
(Mức lương: Thỏa thuận)- Customer Service
- Order entry in SQL and delivery date confirmation / order.
- Tracing of orders and information to customers in case of changes
- Issuing D/O, invoicing & preparation of necessary shipping documents.
- Filling of delivery order, invoice, debit / credit note.
- Daily sales report & customer order list to General Director
- To be the contact person with customers for any issues related to customer order discrepancies, variations or changes required.
- To find solutions with respective Managers for any discrepancies or variations.
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- Logistics
- To attend daily production cum logistic meeting
- To follow-up delivery and arrival of goods at customers’ end.
- To prepare / update, delivery schedule and inform accordingly
- Inland transport arrangement
- Sea shipment arrangement (FCL, LCL)
- Follow-up / ensure, container truck in / out on time
- Shipping documents, insurance policy and Certificate of Origin processing/checking /follow-up.
- Courier
- To provide support to all sales personnel and admin assistant in packing, labeling and shipping
- Follow up / ensure courier shipments arrived on time
- Sales Support / Administration
- Administrative Support to Sales & Marketing and General Director if required
- Handling complaints from customers’ (non-conformity).
- To ensure accuracy of customer files, prepare quotation and price list administration.
- To ensure updating of customer data in SQL system.
- To prepare budget and monitoring debtor payment, initiate proper action in case of severe delays.
- To ensure timely distribution of sales reports.
- To support during Trade Show’s in terms of preparation, admin and attendance.
- General
- Optimise, comply with & maintain processes/procedures in compliance with ISO 9001:2015
- Monitor and align the professional development and compensation of subordinates in collaboration with the Sales & Marketing Director
- Conduct regular progress review meetings with subordinates
- Motivate and coach subordinates. Encourage a learning culture in Techno
- Ensure good internal control to safeguard the company's assets
- Familiarise and fully understand Techno’s products and coating technologies
- Work Ethic
- Demonstrate support and a positive attitude towards all colleagues and departments; avoid barriers from building up
- Contribute to the principal guidelines of the company’s mission, vision and core values in all daily activities
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Chế độ bảo hiểm
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- University or higher
- Computer literate
- English good, good speaking and writing
- Minimum of 3 years experience in the related field
- Strong leadership skills; Independent thinking, strong organizational and planning abilities and excellent analytical and problem-solving skills are essential.
- Strong Interpersonal skills; Team player and independent worker
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng,Đào Tạo Bán Hàng
Đại Học
Không yêu cầu.